In-house team Est. 2021 (previously the Culture Design team)
Employee Experience Design
We exist to make Shopify employees feel valued, appreciated, and connected to the company’s mission and values — in particular now that we’re remote. Our small but mighty team focuses on Shopify’s employee experience design needs, supporting the larger Employee Experience team by designing products, branding, and graphics that infuse surprise, delight, and joy into the day-to-day of Shopifolk – from onboarding and work anniversaries, to offsites, home office setups/decor, events, and team celebrations. We aim to recognize Shopify’s merchants just as much as our employees, and try to highlight and partner with them as much as possible in our work.
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Team Members (2)
(AS OF PUB. DATE: Jul/11/2022)
On working in-house…
Our favourite part about being an in-house team is the level of creative freedom and autonomy we’re afforded in our work. We’re able to create our own briefs, spearhead projects in areas where we feel we can have impact, and are able to act as our own art directors. We work in a very high-trust environment and with that comes a unique amount of control – we are seen as the experts in our craft and often act as final decision-makers in addition to being the designers on the project. We also absolutely love that our jobs are to design for our coworkers because this means we get to see the impact of our work in real time. We’re able to see people get excited by the designs we create and see how they bring joy to fellow Shopifolk.
One challenge we face is that our team is very small. We have a ton of ideas, but ultimately we’re only two people, which means we don’t get to execute on all of them. Additionally, Shopify is a global company with a workforce that spans many cultures, time zones, countries, and climates. It is a unique kind of challenge to create design that is universally appealing and impactful without being boring or generic. We also work hard to educate other teams on our role as a creative partner rather than a creative service. This is essential in ensuring that we’re brought into projects early so that we can participate in key decision-making and advise on creative strategy. If we’re pulled in too late in the process, it may be past the point where we can live up to our full potential for impact.