Cancellation Policy

Cancellations

To cancel you must notify us by e-mail. Deadlines and fees for cancellations outlined below:

Before September 8
Refund of the registration fee minus a $75 cancellation fee.

After September 8
No refund available.

Attendees who fail to attend, will not be refunded.

If you were unable to attend or missed part of the conference, you will get access to download videos of all the presentations.

Changing from in-person to webcast

If you have an in-person ticket and would like to change to a webcast registration, you must notify us by e-mail no later than Friday, September 8, 2023. We will issue a refund for the difference in cost from the higher in-person ticket to the lower webcast registration. Changes requested on Saturday, September 9, 2023 or after are accepted but will not receive the refund for the difference.

Ticket Transfers

You may transfer your registration to another person at any point BUT if you would like to have the appropriate pre-printed badge you must notify us by e-mail, no later than Friday, September 8, 2023. Your request must include your name and e-mail address as well as that of the person who will now be attending in your place.

On the day of the event, anyone can come in your place and check in under your name as long as they have your check-in QR code which will be provided the Monday before the event.