Cancellation Policy

To cancel you must notify us by e-mail. Deadlines and fees for cancellations outlined below:

Before Friday, March 14, 2025
Refund of the registration fee minus a $75 cancellation fee.

After Friday, March 14, 2025
No refund available.

Attendees who fail to attend will not be refunded.

If you were unable to attend or missed part of the conference, you will get remote access to videos of all the presentations after the event.

Changing from in-person to remote access

If you have an in-person ticket and would like to change to a remote access registration, you must notify us by e-mail no later than Friday, March 14, 2025. We will issue a refund for the difference in cost from the higher in-person ticket to the lower remote access registration. Changes requested on Saturday, March 15, 2025 or after are accepted but will not receive the refund for the difference.

In-person registration transfers

You may transfer your registration to another person at any point BUT if you would like to have the appropriate pre-printed badge you must notify us by e-mail, no later than Friday, March 14, 2025. Your request must include your name and e-mail address as well as that of the person who will now be attending in your place.

On the day of the event, anyone can come in your place and check in under your name as long as they have your check-in QR code which will be provided the Monday before the event.