I see three stages of growth in business. The popular business book, The E-Myth uses these three terms: the Technician, the Manager, and the Entrepreneur. The book doesn’t talk about them as stages—it treats them simply as different aspects of business—but I see a natural progression in them. Everyone starts out as a Technician, someone who does the actual work. In graphic design business, it is the designer. There is a good reason for this: Because being a Technician is the easiest. The wisdom required for being a manager and an entrepreneur cannot be taught in schools; you need to learn it in the real world. Using people as a tool is far more difficult and complex than using a computer as a tool. So, fresh out of college, the only role you can competently fulfill is the Technician. You won’t be able to suddenly jump into being a manager or an entrepreneur. Even if you tried, you wouldn’t be good at it.
To be a good manager, you need to work for a variety of managers, good and bad, and learn from their successes and mistakes. And, more importantly, you should experience what it is like to work for someone before you start bossing people around. For similar reasons, if you jump straight into being an entrepreneur, you will end up wasting a lot of time reinventing the wheel, and making the same mistakes others have made millions of times before. In life, it pays to experience things in proper order.
In graphic design, you become the Manager when you are promoted to senior designer or design director. How new business comes into the firm is not your concern; your job is to manage the workload by delegating responsibilities. In other words, your focus is inward, not outward. Once you are a partner or an owner of your own design firm, you are the Entrepreneur. You then must look outward, lead the company and bring in new business.
In most other types of business, this progression comes naturally, but in graphic design, there is a resisting force: the love of the craft. Most graphic designers get into this business because they love creating beautiful things, but once you move on to the Manager and beyond, it is a business like any other business. So, the more you love the craft of graphic design, the more resistant you would be to take the natural progression, but there is danger in that resistance.
The older you get, the more competition you have to face, because every year, design schools churn out fresh new Technicians. The more talented you are, the longer you can stay competitive, but this is both good and bad. By the time you feel you can no longer compete, everyone else of your age might be far ahead of you in terms of managerial and entrepreneurial skills. So, your competition in that area too would be tough. Also, just because you are a talented designer, does not necessarily mean that you would be a talented manager or entrepreneur.
This is a tough decision we must make as graphic designers. You can always do some degree of hands-on design, but as you mature in this business, your skills or talent as a Technician is not what the market values. I’m curious to hear other people’s opinions on this topic, especially from those who are in senior positions.
Dyske (“Dice-Kay”) Suematsu is a graphic designer based in New York City. He spent half of his life in Japan and the other in the US. He is quite opinionated and writes a lot of what his wife calls “Jibba-Jabba”. His personal site is dyske.com and his business site is fullfrontaldesign.com.
it depends what your skills are as a "technician", which i think might just be a bad term. your concern might be true to some extent, when it comes to production people, photoshop wizards, etc. -- the implementers. but if you are a more concept oriented " technician", your theory might not apply. (?)
On Nov.11.2004 at 11:07 AM