I was recently asked this question. I knew I was going to be asked it, the conversation was heading that way. So I stopped to try and answer the question without sounding like a defensive designer.
The question was meant to be simple and not “why is the process of design important”, or “why are designers important” - but why is design important? No indication as to where it might be important or what the scope is. Just simply, why?
Its still open to discussion, in my conversation - can you help?
One of the basics of the importance of design is for differentiation of products or services. My opinion is that every other importance of design comes back to this. You have to look different so people can tell you apart from the competition. One could say that the quality of the product or service is what should differentieate each one, but for a first time consumer or customer design is the only way of knowing what your options "look like."
I think...
On Apr.03.2003 at 06:34 PM