Amidst the endless 100 lb. paper samples in the latest issue of Communication Arts I managed to find an interesting quote by Clement Mok on the importance (or lack thereof) of Graphic Design in our clients’ businesses. It goes a little something like this:
“The source of our decline is our own failure to create new offerings, to reinvent and reinvigorate our practice. There are now so many tools that enable just about anyone to give visual form to ideas, that our capability of creating form is no longer a differentiator. We have been too lazy to learn the language of business, to understand today’s global economy, and to collaborate with other professions to learn. Clients are justified when they say, �You are an artist. You don’t understand business, how things are done.’ We need to find new ways to offer real value to our clients.”
This has been a common thread of Mok's talks and thinking on design in general. He recently was in Birmingham, giving a talk at an AIGA thing, and spoke with a friend of mine, who also had worked at Studio Archetype, and said he was still trying to improve the position of designers within business.
I think we are all becoming a lot more aware of business, and understanding 'todays' global economy' - I just think that we, as graphic designers, are not aware of the actual tools or language we can use to change the perception of clients and make an impact on business.
If there hadn't been such a rank proliferation of the word 'brand' and term 'brand strategy' - then I would say that those were our tools to add value and make an impact.
Instead it can be considered, business behaviour and we can work as a designer to help a business think and design the way it needs to behave - in look, feel, sound and performance.
I think we might have mentioned something along the lines of this before, in a discussion, but yes - if you choose not to look into or understand your client's business, then you do limit your ability to make an impact to that, and deliver real value. But it takes two to play that game, being the client and yourself.
On Feb.28.2003 at 11:30 AM