Very few brand names have the necessary ubiquity to turn into verbs… in fact, only FedEx comes to mind (Did you fedex me the documents?, Yes I fedexed them to you yesterday). Who would have guessed that Google, a skimpy, amateurish-looking “brand” would become such a highly used verb? Or for that matter, the number one brand (for two years running!), beating �berbrands like Apple and MINI? Recognized by Brandchannel’s annual poll of the most impactful brands, Google could “join the ranks of exceptional brands like Apple, where consumer loyalty ranges on fanatical.”
It makes you wonder, doesn’t it? How can a company with absolutely no advertising efforts (except a few inserts in some magazines for their AdSense offering) and a kitschy, almost vernacular, logo beat overly-branded giants? And speaking of logos… It’s one of those that, as a designer, you go You have got to be kidding me! Sure, it’s fun and loose and friendly but it does have that the-founder-did-it look (which is in fact, a fact). Funny thing is, it works, it is recognized, it is memorable and it has what so many brands lack and want: loyalty. Once you have Googled you never want to Yahoo again or MSN anything — see? You can’t even turn those into a verb.
Founded by Larry Page and Sergey Brin, supported by 1000+ employees and on the brink of an IPO, Google presents a nightmare for brand consultancies worldwide: If a company has a great product, backed by an honest mission, millions of dollars spent on branding is — gasp — not necessary. I am guessing that branding consultancies knock on their door every single day to redevelop that logo of theirs and create a brand presence in every nook and cranny of the world but that old adage If it ain’t broken, don’t fix it rings truer with Google than any other brand.
On the other hand, would Google benefit from an overhaul? Could its value rise if it presented itself to the world in a more, well, presentable manner. As an advocate of good design, my initial reaction would be to say yes. However Google has the product, service and performance to do all the talking — and that ain’t bad… nor worth messing with.
Suggested reading: The Complete Guide to Googlemania at wired.com and in there, How Would You Redo the Google Interface?. Thanks to Jason Lee for the links.
since most people are not designers, I would tend to say that a redesign of something that works basically flawlessly would only be to satisfy the designer's ego, not the average consumer's one. And I cite as an example the horrible redesigns in the Wired article.
On Mar.21.2004 at 03:43 PM