Client Overview
The Children’s Playhouse is an informal creative play space and hangout for younger children and their parents, located in downtown Boone, North Carolina. It is a place where natives and newcomers, out-of-towners and locals, experienced parents, eager first-timers, and people of all ages are brought together to share the joy of playful learning with their children. The Playhouse offers a variety of stimulating art and science based activities, classes and programs. They also offer enticing play areas, exhibits, and informative parenting resources.
Prior Identity Overview
The Playhouse’s identity was not a unified or cohesive unit; the established message was one of fun and excitement, yet the execution was overly elementary and boring. The logo, in particular, limited the wider scope of the Playhouse’s intended mission and target audience. While the identity attempted to reflect the company’s connection to children, it ended up speaking entirely to that connection and neglected the idea that the Playhouse is a place for parents as well. The problem with the prior company identity was that its childlike style established an unwanted amateur and unprofessional tone. The identity did not successfully establish the nature of the company’s fun and unique services for children and their families, nor did it establish itself as unique to the competition.
Research Process
Before beginning the design process, I went through a detailed research process including a series of competitive audits and an extensive design brief. The importance of the research process cannot be underestimated. From the beginning, I established a distinct direction and a clear set of goals for the new identity to meet, ensuring no time was wasted. The research process ensured that the final result would be appropriate and effective within the Playhouse’s target audience.
The goals for the new identity were:
– Establish a visual cohesiveness and clarity to the company portfolio in order to strengthen brand recognition among potential customers
– Establish a cohesive visual campaign that makes The Children’s Playhouse more memorable by emphasizing their creative and imaginative nature
– Establish a new identity that increases the company’s potential user base without jeopardizing current users
Design Process
1. Exploration: I began each individual design project by developing and exploring an extensive variety of rough concepts and ideas using a range of creative thinking exercises including word and image games.
2. Development: From there, I narrowed the list of concepts into the ones which were most appropriate, worked the best, and had the most potential after receiving feedback from members of the Playhouse’s target audience. I continued developing each of the selected concepts.
3. Refinement: After further developing each concept, I retested them, selected the top two or three, and further refined them based on the feedback they received.
4. Finalization: After receiving further feedback, I selected the single best concept and continued to further refine and apply finishing touches to the final design.
Logo
After the research process, one of the first things I decided to do was shorten the title of ‘The Children’s Playhouse’ to ‘Playhouse’. This was an important initial step in the rebranding process for a few reasons:
1. The Playhouse’s is what the organization is known as among its user base and people familiar with the organization. It serves as the organization’s nickname, which even they informally refer to themselves as.
2. The title ‘The Children’s Playhouse’ creates the unwanted assumption that the organization operates solely for children, contradicting one of the Playhouse’s main goals: to encourage parent interaction and involvement.
3. Having “children’s” in the title was simply unnecessary. The word playhouse alone already generates the assumption that the organization is related to children.
The main goal of the new logo was to be friendly and inviting. I wanted it to feel new and fresh but, also established and trustworthy. During the research process, one of the trends I noticed within companies related to the Playhouse, was that some of the biggest, most immediately recognizable brands—brands which are established and trustworthy in the eyes of the consumer—tended to use sans serif typefaces for their logo. The serif style, because of its more traditional look and feel, tends to create this established, trustworthy tone among consumers and I wanted to take advantage of that in the new logo for the Playhouse. On the other hand, a lot of contemporary branding campaigns will use a sans serif typeface in an attempt to establish a younger, more modern, and contemporary tone—something I also wanted to achieve in the new logo. To achieve this fresh and modern, yet trustworthy and established tone, I selected a typeface which is a mix between a serif and sans serif in order to take advantage of some of the feelings and connotations of each style, without feeling overly traditional or overly contemporary.
Also within the logo, an icon establishes a friendly, inviting mascot for the Playhouse. This mascot became a jumping off point for other pieces in the Playhouse’s identity and acts like a kind of friendly spokesperson for the organization.
Poster
While designing the new logo, I began exploring a wide variety of different concepts and ideas for a poster design. The direction needed to emphasize the Playhouse’s creative and imaginative nature. To be successful, the poster had to work on a few different levels: from a distance, from a few feet away, and up close. It had to have enough visual impact to draw someone in if they were passing by, then if they stopped and walked closer, it needed to reward them with more detail and interest. Finally, it needed to give the viewer some basic information and direct them to where they could find out more about the Playhouse.
For my final poster design, I decided to use an illustrative style, reminiscent of children’s story and coloring books. This was an important step in establishing the imaginative atmosphere I wanted to convey. In the poster you first see the larger tag line “come imagine with us”, a play on the prior tag line “come play with us”, with the intent of drawing a passing viewer in. As the viewer steps closer, they begin to see all of the whimsical and imaginative illustration, all emerging out of the little Playhouse mascot in the bottom right. Then, hopefully, they will be interested enough in reading the brief bit of information in the bottom left, which introduces them to the Playhouse and directs them to where they can find out more.
Booklet
Even though brochures are very practical, cheap, and an established form of communication between organizations and consumers, generally, brochures are quickly scanned over and forgotten about moments later. For this reason, I wanted to design something that would take the place of a brochure, but would be interesting or valuable enough for the viewer to want to keep and take with them. I approached this by designing a booklet that includes information about the Playhouse organization but, also has an additional useful function besides just feeding someone information about the Playhouse. The booklet is titled, “Playhouse at your house” and it includes a few creative activities families can try at home. Each activity has a short list of supplies that they will need—things people typically have around their house—a simple set of directions, and an illustration that mimics the same illustrative style in the poster. Designing something with enough value that someone will take home to use establishes a baseline of trust and credibility between the organization and the viewer.
Website
While developing the Playhouse website, I kept in mind the potential goals people visiting this website would have. These visitors would have likely been directed to the website from some other source related to the Playhouse; whether that be a friend who recently visited, a Playhouse booklet or poster they saw, or even a Google search for local children’s entertainment. Generally, everyone visiting the Playhouse website will have a clear purpose, seeking answers to specific questions.